No. Customers can no longer opt out, and old meters are being replaced by 2030. If your meter fails or needs replacing for another reason, the new one will be a smart meter.
The property owner. A retailer can’t force the owner to fix it, but the old meter can’t be replaced until it’s done. Tenants aren’t responsible for the cost.
Don’t drill, cut or disturb it. Asbestos must be removed by a licensed removalist. We’ll plan the new board and electrical work around the removal.
You can’t tell by looking. Many older meter boards used backing panels that may contain asbestos, so if your board is old, treat it as possibly containing asbestos until it has been tested.
Not always. In some buildings the defect is on a shared board or shared fuse, so fixing it once can clear the way for several meters. We’ll check how your building is set up.
Send the site defect notice, then share a photo of your meter board once we’re in touch, and we’ll quote the fix so your new meter can be installed.